Privacy Policy | Living Cult

General

This Privacy Policy explains how Living Cult by KSM Mimarlık Hizmetleri Ltd. Şti. ("Living Cult", "we", "us", "our") collects, uses, stores and protects your personal data when you use our website ("Website"), place an order or contact us.

By using the Website, you agree to the practices described in this Privacy Policy.

Data We Collect

We may collect the following personal data:

Name and surname
Email address
Phone number (if provided)
Billing and shipping address
Payment information (processed securely through third-party payment providers)
Order history
Communication history, including emails and inquiries
Information submitted through contact or inquiry forms
Website usage data collected through cookies and analytics tools

How We Use Your Data

We use your personal data to:

Process and deliver your orders
Process payments securely
Respond to inquiries and provide quotations
Provide customer support
Communicate regarding your orders or projects
Improve our Website, products and services
Comply with applicable legal and regulatory obligations

Contact Forms & Inquiries

When you contact us through our Website, by email or through an inquiry form, we collect the information you choose to provide, such as your name, email address, project details and any attachments.

We use this information solely to respond to your inquiry, prepare quotations, communicate regarding your project and provide our services.

Payment Processing

Payments are securely processed through Iyzico.

Living Cult does not collect or store your full credit or debit card information. Payment information is processed directly by our payment provider in accordance with its own privacy and security policies.

Data Sharing

We may share your personal data only when necessary with trusted third parties, including:

Payment service providers
Shipping and logistics providers
Website hosting and IT service providers
Legal or regulatory authorities where required by law

We do not sell, rent or trade your personal data to third parties.

Data Storage

We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal, accounting or regulatory obligations.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.

However, while we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable legislation, including the Turkish Personal Data Protection Law (KVKK) and, where applicable, the General Data Protection Regulation (GDPR), you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data where applicable
Request restriction of processing
Object to certain processing activities
Request a copy of your personal data in a portable format where applicable

To exercise any of these rights, please contact us at hello@livingcult.co.

Our Website uses cookies and similar technologies to provide essential website functionality, improve user experience, analyse website traffic and support secure online transactions.

Cookies are small text files stored on your device when you visit the Website.

We use cookies for purposes including:

Enabling essential Website functionality
Remembering your preferences and settings
Analysing Website performance and visitor behaviour
Improving the functionality and user experience of the Website
Supporting secure payment and checkout processes

Some cookies may be placed by trusted third-party service providers, including Wix, payment providers and analytics services, to support the operation and performance of the Website.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of the Website.

By continuing to use the Website, you consent to our use of cookies as described in this Privacy Policy.

Children's Privacy

We do not knowingly collect or process personal data from children. If you believe that a child has provided us with personal information, please contact us at hello@livingcult.co so that we can take appropriate steps to remove such information where required.

Third-Party Websites

Our Website may contain links to third-party websites or services for your convenience.

Living Cult is not responsible for the privacy practices, content or security of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

Living Cult reserves the right to update or modify this Privacy Policy at any time.

The latest version will always be published on the Website and will apply from the date of publication.

Contact

If you have any questions regarding this Privacy Policy or the way we process your personal data, please contact us:

Living Cult by KSM Mimarlık Hizmetleri Ltd. Şti.

Email: hello@livingcult.co